為改進工作效率低的人工處理IP 電話遠程充值和IP 帳號低余額續(xù)費撥號通知的問題，應(yīng)提供IP 電話運營服務(wù)的代理商的需求，設(shè)計和開發(fā)了一個IP 電話遠程自動充值管理系統(tǒng)，有效地實現(xiàn)了IP 電話遠程自動充值、自動播放語音續(xù)費通知以及把與IP 電話業(yè)務(wù)有關(guān)的信息引入計算機管理的目標(biāo)。本文主要介紹基于Agent 技術(shù)的智能化遠程自動充值的實現(xiàn)方法、解決的技術(shù)問題和系統(tǒng)在應(yīng)用中的特點。
關(guān)鍵詞：Agent; 基于產(chǎn)生式規(guī)則; 遠程自動充值; 語音卡
Abstract: To promote efficiency in remote recharge of IP telephone and inform customer account balance in time, a management information system for remote auto-recharge of IP telephone is developed to meet the requirements of IP telephone service agents. The developed system is capable of realizing IP telephone remote auto-recharge,
giving the account balance automatically to the customers by voice and managing all information of IP telephone operations. This paper introduces the implementation of intelligent remote auto-recharge based on agent, technological problems solved and the characteristic of the system in application.
Keywords: Agent, Epsilon-production-based rule, Remote Auto-recharge, Voice card