近年來，移動電子商務(wù)作為電子商務(wù)領(lǐng)域發(fā)展的新方向顯示出巨大的潛力。作為企業(yè)
最重要的商務(wù)系統(tǒng)之一的客戶關(guān)系管理（CRM），更加需要無線應(yīng)用模式來實現(xiàn)用戶和企業(yè)之間快速高效的信息交互。本文提出了一種基于Java 技術(shù)的嵌入式無線CRM 應(yīng)用的分布式設(shè)計方案。重點對基于J2ME 平臺的嵌入式客戶端應(yīng)用程序的設(shè)計與開發(fā)進行了研究。
關(guān)鍵詞：客戶關(guān)系管理；Java；J2ME
Abstract: In recent years, mobile electronic commerce has a large potential force as the new
developing aim of e-commerce. As one of the most important business systems, CRM need the wireless mode to realize the information interaction between people and enterprises much more. The paper proposes a distributed structure based on Java for embedded Wireless CRM application. Finally, it is given to how to develop the client application.
Keywords: CRM; Java; J2ME