針對電信基礎(chǔ)運(yùn)營商的具體需求，提出了一種由客戶管理域、業(yè)務(wù)管理域和網(wǎng)絡(luò)／資源管理域構(gòu)成的BSS／OSS系統(tǒng)基本結(jié)構(gòu)；為了基本結(jié)構(gòu)的細(xì)化，對各管理域的業(yè)務(wù)元構(gòu)件進(jìn)行了描述。為建立BSS／OSS系統(tǒng)的業(yè)務(wù)處理框架，根據(jù)運(yùn)營商的業(yè)務(wù)特征，提出了抽象的業(yè)務(wù)元構(gòu)件集的概念，通過對不同業(yè)務(wù)層面上業(yè)務(wù)元構(gòu)件集的集成，設(shè)計了BSS／OSS系統(tǒng)的業(yè)務(wù)處理框架；參照業(yè)務(wù)處理框架描述的信息流，設(shè)計了BSS／OSS系統(tǒng)的信息模型。
關(guān) 鍵 詞 電信基礎(chǔ)運(yùn)營商; 業(yè)務(wù)／運(yùn)行支撐系統(tǒng); 模型; 管理

Abstract According to the realistic requirement of telecom operators, the basic architecture of BSS/OSS was given out. The architecture consisted of three management domains: customer management domain, service management domain and network/resource management. The service cell components of each domain were defined to modify the architecture. Using the concept of abstract components set, the service-handling chart of BSS/OSS was released based on the characteristics of telecom operators service. The information model of BSS/OSS was designed in final.
Key words telecom operators; BSS/OSS; model; management